Testimony by Mr Donald Abbott

Testimony by Mr Abbott

I wanted to write and thank Clarisound for greatly improving my hearing and consequently my quality of life. I have been using hearing aids for over three years but never really enjoyed the experience. Sounds- particularly high-pitched sounding noise- often grounded out the person speaking. While my old hearing aids were certainly an improvement to having none at all- it was not an enjoyable experience to wear them. At the end of each workday, it was a relief to take them out as soon as possible.

I booked an appointment with Clarisound to simply explore options. After a free and extensive series of tests, the consultation-added by visually presented data collected- described perfectly the types of hearing challenges was having- the accuracy of the description was quite impressive. Following that they then walked me through the various hearing aid options available- the differences between them and clearly stated the costs up front. In the end, I selected a pair of hearing aids that have made a complete difference compared to my old set- and a complete difference in my quality of life.

Perhaps the best compliment I can give is that I no longer take them out at the end of the workday but wear them from morning until night. The stress of having high-pitched surrounding noises grounding out people I am speaking to is gone- all sounds are “balanced”.

A really useful tool is an app on my phone which allows me to quickly change volume, focus on sounds coming from certain directions, reduce bass and tremble and, if needed, to mute.

Equally impressive has been the support provided by Clarisound. After my initial fitting, I was met again two weeks later for any refinements and offered a further one-month appointment, which I have declined as no further adjustments were required.

This is not a company that takes your money and disappears- I will have a series of periodic check-up appointments at six-month intervals. Additionally, I was using a private medical plan to cover the costs and the staff was very cooperative in making sure that I had all the required paperwork in order to submit my claim.

I am totally impressed with all aspects of my experience-my only regret is that I did not visit Clarisound earlier.

Best wishes,

Donald Abbott


Can you HEAR the fire alarm?

Last Tuesday, Fire broke out at the Employees Provident Fund (EPF) building in Petaling Jaya, Kuala Lumpur. It was believed to have been caused by sparks during maintenance work on the first floor, outside the building.

So what does this have to do with hearing loss? When you can’t hear well, you won’t be able to hear the sounds that can warn you of impending doom. Well should the fire break out in your office, you are fortunate to have your colleagues around to alert you.  But what if a fire breaks out in your home and you are oblivious to the sounds as you refused to get help for your hearing loss?

Based on a true story

There was an incident a couple of years ago, Mr Liew was watching TV in his living room. He did not believe in getting help for his hearing. He just accepted the fact that losing your hearing is just part and parcel of old age. Of course, he increased the TV volume to the maximum. While enjoying his usual Sunday afternoon sitcom, a fire broke out behind his house. He was very lucky that his next door neighbour was home and knew his predicament!

The neighbours around the neighbourhood were all screaming but Mr Liew was oblivious to the sounds. His next-door neighbour remembered and knew that he had hearing loss, he rushed to his house and looked around and saw him watching TV!!

Mr Liew was just shocked on how his neighbour pushed the door opened, looked around and rudely screamed FIREEEE FIREEEEE RUNNNN!!  ( It just happened so FAST!) Only then, Mr Liew jumped up and hurried along.

What if hearing loss meant your life?


Photo Credit: The Star.






1. Have your hearing aid checked regularly to monitor for battery power and functionality. Properly clean and dry your hearing aid daily with a soft, dry cloth. Don’t forget to pack extra batteries if you are going outstation. Call us at 03 2282 1882, we would be more than happy to assist to check your hearing aid system. Visit us at any of our Clarisound shops.
2. Avoid conversation across long distances. If you need to talk, move closer or ask if you can continue the conversation when you sit closer together.
3. Sit next to your friend/relative whom can help you feel included in conversations and can repeat when you miss out on the words.
4. Sit in well-lit areas so that you can see their facial expressions and lips for visual clues. Your ability to see and follow someone’s lips can play a critical role in helping your brain better process what you are hearing.
5. Speak up. If the music is playing too loud, its okay to ask the host to turn it down. Don’t be afraid to let people know how they can help make the gathering easier for you.
6. Sit in a good spot. It is helpful to sit with a wall behind you and at the corner in a restaurant. Do engage your directional microphone from your phone when necessary.
7. If speaking over the phone is difficult, live video chat instead of calling friends and family. Your ability to see the person you are talking to and follow their lips and gestures can aid your hearing and understanding of the conversation. (Google Hangouts, Skype or Facetime are free apps that you can use).
8. Relax and enjoy – Thanks to the tremendous advancements in hearing aid technology, the modern hearing aid combines elegance with sophistication. Their features deliver outstanding hearing so that wearers can hear effortlessly throughout the day.
Last but not least,  We would like to wish you and your family GONG XI FA CAI!


Treat hearing loss and stay connected with your loved ones this Chinese New Year!

As the lunar new year is just around the corner,  everyone is making plans to go home. The family hometown is exceptionally lively and cheery as everyone returns for the reunion dinner.  This has been a  tradition that has been around for hundreds of generations.  Of all the event taking place over Chinese new year, the reunion dinner is the most important.

While we count the days for the lunar new year and imagine feasting on the scrumptious traditional delicacies, for those suffering from hearing loss, this is a time of social challenge.

All alone during Chinese New Year!
All alone during Chinese New Year!


As studies have proven that untreated hearing loss has serious effects on the quality of life.  Untreated hearing loss leads to isolation, depression, dementia and the list goes on.

Hearing loss is a common problem in adults especially for those who are above 60 years old. In fact, 1 in 5 Malaysians suffers from hearing loss. In many cases, those with untreated hearing loss will avoid interacting with family members.

Studies indicate managing the loss reduces the risk of dementia, depression, anxiety as well as social isolation.

While hearing well, improves our everyday lives, yet most of us take it for granted. Make the effort this year to treat your hearing loss or help your loved one to overcome the stigma of using hearing aids.

Thanks to the tremendous advancement in the hearing aid technology, modern hearing aids are stylish, small and discreet. The modern hearing aid combines elegance with sophistication. Their features deliver outstanding hearing so that wearers can hear effortlessly throughout the day. Directional microphones deliver outstanding binaural performance.

Its’ tiny housing is packed with full of advanced functionality and thanks to the e-charger, there are no batteries to replace! Ask us about the latest hearing aid system. We would be more than happy to assist you.

So make the effort this year and keep the tradition going by connecting with your family this Lunar New Year!.

Lastly, we would like to wish you and your family Gong Xi Fa Cai!.




Photo credits :-

<a href=’https://www.freepik.com/free-photo/traditional-wooden-pedestrian-retro-chinese_1174436.htm’>Designed by Freepik</a>

Photo by Lily Lvnatikk 



NEW! Revolutionary battery free hearing aid system!

Revolutionary Battery Free Hearing Aid System
No more fuss about changing batteries!

Would you like to charge (full charge)  your hearing aid for 4 hours and be able to use it for 28 hours?

Would you like to charge your hearing aid system for 30 minutes (fast charge) and be able to use it for 7 hours?

Would you like a sleek and elegant hearing aid system?

Would you like to have a battery-free hearing aid system? 

If your answer is YES to the above questions? Call us at 03 2282 1882 today to and ask us about the NEW and latest hearing aid system!!! 

More Plus Points:– 

  • The simplest hearing aid to manage ( auto on/off function and inductive charging)
  • Dehumidifies the hearing aid during the charging cycle.
  •  PLUS it has an elegant and even more discreet housing!! 

Hearing Aids have advanced significantly over the past decade due to the maturing of digital technology. Do keep in touch with us and feel free to pay us a visit and ask us what are the latest technology available today!.


I felt so bad screaming loudly at my grandfather, if only I knew the solution earlier! A proper fitted hearing aid can change lives!

Reminiscing those days with my grandfather, memories of the past, I felt so awful and bad for screaming at him loudly when having a normal conversation. I was told by my family members that that’s the only way. He can’t hear you!  I am sure they too wished they had a solution. My grandfather did use a pair of hearing aid but it still did not help. (I always thought and wondered why?)

One day, I saw an elderly man communicating with his friends at the restaurant. I noticed that he was using a hearing aid. Although I was very shy and apprehensive, deep down inside I wanted to know where did he get his hearing aid? how come it works and what was the difference between his hearing aid and my grandfather’s? So I approached him.

He was nice and highly recommended Clarisound Professional Hearing Care. Excitedly I shared this information with my family. When we stepped into Clarisound, we felt the warmth and care from the Clarisound staff.

We were introduced to  Mr. Mccarry. He patiently explained to us the technology and the different type of hearing aid system that are available. One cannot underestimate the importance of hearing technology but hearing aids are only as good as the programming carried out by the hearing care professional or audiologist.

The moment Mr. Mccarry fitted my grandfather with the hearing aid, adjusted the hearing aid and called his name, I could see the smile on my grandfather’s face! That moment was truly heartwarming! There are no words to describe our emotions. Just tears of joy!!.

We were fortunate to have him with us for the next 6 months. Sometimes, I do wonder if only, I found this solution earlier. Whatever it is, I am glad that Clarisound helped make the last few months the best few months of his life!

Clarisound Professional Hearing Care, Thank you for changing our lives!”





Give the Gift of hearing this Christmas!

Connect with your loved ones this Christmas!

Christmas is a wondrous time filled with love, laughter, and the typical sounds of a holiday. Listening to your favourite Christmas carols and hearing the words to sing along. Participating in family conversations and excitable kids sharing their stories over Christmas lunch. BUT to the one in your family who has difficulty hearing, they hear no joy.

We don’t like to be negative about Christmas. But with hearing difficulties affecting almost 1 in 5 Malaysians and 3 out of 5 of those who could benefit from hearing loss treatment fail to seek help for up to 15 years!!!!

Studies have linked untreated hearing loss to depression, isolation and feelings of stress. Social events at Christmas can be challenging and exhausting.  These feelings can intensify during the holiday season.

This Christmas, connect and  help return your loved one to the world of sound by giving them the gift of hearing! Clarisound Professional Hearing Care offers free hearing check and consultation this month. Contact us at 03 2282 1882.