Stay Calm On Your First Appointment

Your first appointment at Clarisound is simple, easy and free. It won’t take a lot of your time either. Don’t worry or be nervous. You can book an appointment through the internet or call.

Be assured of a friendly, professional greeting when you arrive at any Clarisound outlet. If a consultant or audiologist is not immediately available then an appointment will be scheduled, as soon as possible, on the same day. You can always spend some time browsing at Mid Valley.

Before your hearing test begins, we will need some simple information from you. Then our consultant will ask you some simple questions. This can be done in English and our consultants also speak Malay, Chinese and dialects such as Cantonese, Hokkien and Hakka. Your answers allow our audiologist to build up an understanding of the impact of your hearing loss on your daily life. Basic information such as how long you have been experiencing hearing problems, medical history and any operations can be done quickly. Just relax and sit back.

Before conducting a hearing test we will take a look at your ear canal and ear drum using a small instrument, an Otoscope. You will sit inside a comfortable, state of the art cabinet whilst our consultant conducts a hearing test. Puretone audiometry testing will assess the level or type of hearing loss you are experiencing. We use Siemens computerised testing equipment – high quality equipment with international best practice combined.

We will explain to you the nature of your hearing loss and discuss with you the hearing aid options available. We offer a range of hearing aids from basic low cost hearing aids right up to state of the art premium instruments. There is a selection of prices and a variety of styles and brands. We will guide you through the selection. There is also a choice of colours available enabling you to make a statement with a bright red or hide them in your hair with a black colour.

Your first hearing check appointment is the start of your journey to better hearing and an easier, less stressful life. Wearing hearing aids can involve a short period of rehabilitation and there may be some initial follow up visits required. These are also free of charge. We will guide you through the whole process and ensure that you get optimal benefit from your investment. Let us help you improve your quality of life.